About Amalfi Software

Supported by a dynamic and highly skilled team of developers who have set in motion processes and services to better a users’ experience and keep customer satisfaction at the focal point.

From Customer Retention Management (CRM) to Self-Sign Up web platforms, our team has been curating and developing customized software over the past 2 years that assists with the day to day overall usability and experience of a customer and ensures accuracy and efficiency of operations.

Below is a list of software our team has developed and manages, and the capabilities it entails:

Customer Retention Management (CRM)

This is used to manage the customers’ profiles and debit orders which includes:

• Viewing customers’ personal information

• Updating customer personal information

• Cancelling or updating customers’ debit orders

Capture Screen

• This allows our agents to capture, update and manage new customers’ personal information.

Direct Debit Collection Engine

• Creates and manages direct debit orders for customers signed up on the capture screen by agents.

• We use Single European Payment Area (SEPA), to simplify and manage payments made across Europe.

Self-Sign Up

• Customers can create accounts and set-up their own debit dates for any product or service that Amalfi or our client offers.

Websites

Our dynamic and fully integrated websites let customers

• Purchase recurring offers

• Purchase once off products or services

• Subscribe to emails or offers

• Read blog posts

• Chat live to a customer support team

Content Management System (CMS)

• Allows end users to manage the content displayed on the websites as well as to configure and display content.

About Amalfi Software

Supported by a dynamic and highly skilled team of developers who have set in motion processes and services to better a users’ experience and keep customer satisfaction at the focal point.

From Customer Retention Management (CRM) to Self-Sign Up web platforms, our team has been curating and developing customized software over the past 2 years that assists with the day to day overall usability and experience of a customer and ensures accuracy and efficiency of operations.

Below is a list of software our team has developed and manages, and the capabilities it entails:

Customer Retention Management (CRM)

This is used to manage the customers’ profiles and debit orders which includes:

• Viewing customers’ personal information

• Updating customer personal information

• Canceling or updating customers’ debit orders

Capture Screen

• This allows our agents to capture, update and manage new customers’ personal information.

Direct Debit Collection Engine

• Creates and manages direct debit orders for customers signed up on the capture screen by agents.

• We use Single European Payment Area (SEPA), to simplify and manage payments made across Europe.

Self-Sign Up

• Customers can create accounts and set-up their own debit dates for any product or service that Amalfi or our client offers.

Websites

Our dynamic and fully integrated websites let customers

• Purchase recurring offers

• Purchase once off products or services

• Subscribe to emails or offers

• Read blog posts

• Chat live to a customer support team

Content Management System (CMS)

• Allows end users to manage the content displayed on the websites as well as to configure and display content.